Frequently Asked Questions
The Oz Wand Massager has been designed with similar specifications as the American Hitachi magic wand and made to support Australian voltage of 220v-240v. (The original Hitachi wand only supports American voltage of 120v – it cannot be used in Australia). The specifications are nearly identical to the original: The Oz Wand has 2 speeds and powerful vibrations that give mind-blowing orgasms. We also added 8 vibration patterns and pulse functions to give you more stimulation options and makes things more fun.
Yes. The Oz Wand Massager is shipped very discreetly in a plain brown box with no images and no description about what is inside the package. 100% anonymous. Your confidentiality is our priority. Free Shipping to Australia & New Zealand.
No. You can only buy the genuine Hitachi magic wand in USA and Canada. Hitachi prefers to only sell their product in America as it only supports 120v voltage. It cannot legally sold in Australia or in New Zealand (NZ).
Fake, counterfeit wand massagers sold on Ebay and on dishonest Australian websites usually have an oval blue plate near the power button instead of a square blue plate. Any product or packaging that still features the brand name ‘Hitachi’ is most likely a counterfeit, because Hitachi does not write its brand name on the massager since 2013, when the company changed the name of the product to ‘Magic Wand Original HV-260’. But a new wave of counterfeit products selling on Ebay.com.au in Australia do have a square blue plate and the new name on the packaging as well.
You can turn your wand vibrator into a multi-purpose adult toy by using it with an attachment or accessory. Attachments give you more stimulation options, allowing you to use the wand internally and externally. We sell our own G-spot attachment and many other companies also produce various attachments for the Hitachi Magic Wand – all these attachments will also fit on the Oz Wand massager as it has the same size of ‘head’ as the Hitachi wand. More information about these attachments can be found here
Shipping & Warranty:
Discreet Shipping in a plain brown box with no images and no description of what is inside the package. 100% anonymous.
Free Shipping to Australia and New Zealand. Shipped from Sydney with tracking number (2 days Australia-wide, 3 days for New Zealand). Shipped via AusPost Express Parcel.
1 Year Warranty
1 Year Warranty in Australia & New Zealand. We will repair or replace your Oz Wand Massager if any problem arise from normal use. No worries!
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